Our Services

Implementation timelines vary based on the products selected and the size of your institution. Typically, basic implementations can be completed in 4-6 weeks, while more comprehensive deployments may take 2-3 months. Our implementation team works closely with your staff to ensure a smooth transition and minimal disruption to ongoing activities.

We offer comprehensive training options including in-person workshops, live webinars, and self-paced online courses. All plans include basic training for administrators and teachers. Enterprise plans include additional customized training sessions and ongoing professional development opportunities. Our goal is to ensure your staff feels confident and empowered using our solutions.

Yes, our products are designed with integration in mind. We support standard integration protocols like LTI, REST APIs, and SCORM. Our solutions can integrate with student information systems, authentication systems (like LDAP/Active Directory), and other educational tools. The Professional and Enterprise plans include more advanced integration capabilities. Our technical team will assess your existing infrastructure during the planning phase to ensure smooth integration.

Security is a top priority for all our products. We implement industry-standard security measures including end-to-end encryption, secure authentication, regular security audits, and compliance with data protection regulations. Our systems are hosted in secure data centers with redundancy and disaster recovery capabilities. We also provide detailed documentation on our security practices and can work with your IT team to address specific security requirements.

Yes, we offer discounted rates for multi-year contracts. Typically, a two-year commitment receives a 10% discount, while a three-year commitment receives a 15% discount. We also offer special pricing for educational consortiums and groups of institutions that adopt our solutions together. Please contact our sales team for specific pricing details based on your institution's needs.

We follow a regular update schedule with major releases twice a year and minor updates/patches released as needed. All updates are included in your subscription and are designed to minimize disruption. Major updates include new features and significant improvements, while minor updates address bug fixes and small enhancements. We provide advance notice of all updates and comprehensive release notes detailing changes and new features.